Privacy Notice

Last updated: October 2025

Her Vitality Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and the personal information you share with us. We comply with the Personal Information Protection Act (PIPA) of British Columbia and PIPEDA (federal law).

1. Information We Collect

We collect personal information that you provide through our website forms, including:

• Name, email, phone number, and contact details
• Health information you choose to share (e.g., symptoms, medical history)
• Payment information (when applicable)
• Website usage data (cookies, analytics, IP address)

2. How We Use Your Information

• Respond to your inquiries or consultation requests
• Provide healthcare services and manage your patient file
• Process payments and invoices
• Send appointment reminders or service updates
• (With your explicit consent) send marketing communications
• Improve our website, services, and advertising campaigns

3. How We Share Information

We do not sell your personal information. We may share limited information with:

• Licensed healthcare providers within our clinic to deliver care
• Secure third-party platforms we use for scheduling, electronic medical records, email, or payment processing
• Regulators or legal authorities if required by law

4. How We Store & Protect Information

• Patient information is stored securely using encrypted systems and access controls.
• We limit access to staff and healthcare providers who need the information to perform their duties.
• Data is retained only as long as necessary for clinical, legal, or regulatory requirements.

5. Cookies & Analytics

We use cookies and similar technologies to:

• Track website traffic and usage trends (e.g., Google Analytics)
• Improve the user experience on our site
• Support marketing and retargeting campaigns (e.g., Google Ads, Meta Pixel)

You can disable cookies through your browser settings, but some site features may not work properly.

6. Consent

By submitting your information through our website, you consent to its collection, use, and storage as described in this policy.

• Marketing emails require separate, express consent and always include an unsubscribe option.

7. Your Rights

You have the right to:

• Request access to your personal information
• Correct or update your personal data
• Withdraw consent for marketing at any time
• Request deletion of your personal data, subject to legal obligations

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact our Privacy Officer:
Privacy Officer
Dr Jasdeep Gill
Her Vitality Clinic Inc