Social Media Policy

1. Introduction

Welcome to the official social media channels for Her Vitality Clinic (referred to as “we,” “us,” or “the Company”). This policy governs the use of and interaction with our official accounts across all social media platforms, including but not limited to Facebook, X (Twitter), Instagram, YouTube, and LinkedIn.

By engaging with our social media content (liking, commenting, sharing, messaging), you agree to abide by this policy and the Terms of Service of the respective platform.

2. Our Commitment to Privacy and Confidentiality

Your privacy is paramount, especially in a healthcare setting.

  • Do Not Share Private Information: You must not post or send us any Protected Health Information (PHI), personal identifiable information (PII), or any confidential details about your health, treatment, or accounts.
  • Security Risk: Social media is not a secure or confidential place for discussing medical care. Any information you post or message may be accessible to others and may not be monitored by clinical staff.
  • How to Contact Us: For appointments, medical questions, billing inquiries, or any matter concerning your personal health, please contact us directly via our secure patient portal, phone call, or email at info@hervitality.clinic.

3. Moderation and Conduct Rules

We encourage open discussion and interaction, but we reserve the right to moderate and remove content that violates this policy.

Prohibited Content:

  • Abusive/Hateful Language: Content that is harassing, defamatory, discriminatory, hateful, threatening, or obscene.
  • Spam/Advertising: Unsolicited commercial promotions, repeated posts, or self-promotion.
  • Misinformation: False, misleading, or unsubstantiated claims, especially those related to medical treatments or public health.
  • Off-Topic/Irrelevant: Comments that derail the discussion or are not relevant to the original post.
  • Trolling/Personal Attacks: Attacks on our staff, other users, or patients.
  • Illegal Activity: Content that promotes or encourages illegal acts.

Action We May Take: Content removed; user blocked, clarification posted, reported to platform/authorities.

4. Medical Disclaimer and Professional Boundaries

  • Not Medical Advice: Content posted by the Company (including videos, articles, and posts) is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider.
  • No Patient-Provider Relationship: Interacting with us on social media does not establish a patient-provider relationship. Always seek the advice of a qualified health professional with any questions you may have regarding a medical condition.

5. Intellectual Property

All content, including images, videos, logos, and text posted by Her Vitality Clinic on its official social media channels, is the property of the Company and is protected by copyright. You may share our content using the platform’s native share functions, but you may not alter, reproduce, or use our content for commercial purposes without our express written permission.

6. Policy Changes

We may update this policy at any time. Any changes will be effective immediately upon posting. Your continued use of and interaction with our social media channels constitutes your acceptance of the revised policy.