Uninsured / Private-Pay Services

We provide both MSP-insured physician services (when medically indicated) and uninsured services (private pay).

We provide both MSP-insured physician services (when medically indicated) and uninsured services (private pay). If you have active BC MSP coverage, medically necessary insured physician services are billed to MSP and are not charged to you.

Program and private-pay fees apply only to uninsured services — for example, performance testing such as VO₂ max and DEXA body composition, coaching, care coordination, and non-MSP testing where applicable.

Enrollment in any program is optional and is not required to access insured physician services. We do not provide priority access to insured physician services based on payment of any uninsured fee.

If a visit includes uninsured elements, we will explain the services and fees in advance and obtain your agreement before providing them.

Onboarding

Program Onboarding, Navigation & Coordination

Program Onboarding & Goal-Planning Session 60 minutes · Includes program orientation, goal setting, coordination plan, and sequencing of uninsured services and/or external private testing results for review.	$450
Care Coordination / Health Navigation Scheduling and coordination of uninsured services, tracking next steps, and program administration. Does not apply to MSP-insured physician visits.	$100
Coordination of Optimization Exams DEXA, VO₂ max, CGM logistics, external/private records — collecting, organizing, and ensuring results are available for review in your care plan.	$200

Testing

Performance Testing & Data Services

DEXA Body Composition Scan	$175
VO₂ Max Test	$200
CGM Setup & Education Wellness use	$125
CGM Data Review Per report	$150
Integrated Data Review & Optimization Planning Per hour · May include interpretation of uninsured testing results; integration of VO₂, DEXA, CGM, and wearable metrics; nutrition/training targets; and a written optimization plan.	$150/hr

If medical concerns arise during uninsured services, we will recommend an insured medical assessment when clinically indicated.

Allied Health

Dietitian Consultation Includes nutrition review, body composition support, metabolic nutrition coaching, and CGM-informed nutrition guidance (where applicable).

$225

Administrative

Administrative & Third-Party Medical Documentation

Short Notes / Letters Fitness note, travel note, etc.	$40 – $75
Completion of Non-MSP Forms Basic	$60 – $150
Complex Third-Party Forms / Reports Insurance, legal, employer	$200+
Transfer of Records Basic · Plus copying costs, if applicable	$50

Fees depend on complexity and time required. We will quote the fee in advance.

Communication

Uninsured Communication

Email / Secure Message Support Uninsured program services only	$60
Telephone Support Uninsured program services only	$60

These channels are for uninsured program questions only (e.g., coaching clarification, privately purchased testing). For new symptoms, urgent concerns, or medical advice, please book an insured medical appointment or seek urgent/emergency care.

Block Fee

Optional Annual Uninsured Services Block Fee

Some patients prefer to cover common uninsured administrative and program-support services with an annual block fee rather than paying per item. If offered, this fee is:

Optional — not required to access insured physician services
Not associated with priority access to insured care
For a period of no greater than one year
Includes written itemization of what is covered and each item's pay-per-service value
7-day rescission period — block fee refunded, services already provided billed individually

If you do not wish to pay a block fee, you can always pay for uninsured services individually as they occur.

Appointments

Missed Appointments & Late Cancellations

Late Cancellation / Missed Appointment Fee

$100

This fee may be applied when appointments are missed or cancelled late, where you have been informed of the policy in advance.

Lab & Testing

Laboratory & Testing Notes

Publicly insured laboratory services are ordered only when medically indicated as part of insured care. Program enrollment does not automatically trigger publicly insured lab requisitions.

If you request additional testing that is not publicly funded (or is being provided outside an approved/public pathway), we will disclose that it is not paid under the applicable public program, provide the exact price in advance, and obtain your consent before arranging it.

Questions About MSP Billing & Patient Protections

If you have questions about MSP coverage or believe you were charged inappropriately for an insured medical benefit, you can contact Health Insurance BC. The Province of BC also provides an extra-billing investigation pathway and form for beneficiaries.

All fees exclude applicable taxes, where taxes apply.